FAQs & Troubleshooting

Please follow the installation instructions below:

1. Go to the "Download" section and download the Windows XP "Add Printer Wizard driver" .
2. Decompress the downloaded file in a directory.
3. Connect the USB cable.
4. Click on "Start"=>"Printers and Faxes"=>"Add a printer".
5. Select local printer and deactivate the option "plug&play".
6. Select "USB001" as port.
7. Click on "Have disk" and specify the directory  you decompressed the downloaded file in the Step2.
8. For the Windows logotest, select "continue anyway".