The colour of your printouts is not what you expected
Check the following points to resolve the issue:
-
To improve the colour density, calibrate the colours using first the Touchscreen / Control Panel and then the printer driver.
> Click here to see how to carry out calibration.
-
To adjust the print position of colours for sharper edges, perform the colour registration using the Touchscreen / Control Panel.
> Click here to see how to perform the colour registration.
-
Adjust the copy density and contrast if you are copying.
-
Make sure Toner Save mode is off on the Touchscreen / Control Panel or the printer driver.
-
If the print quality is poor, clear the Improve Grey Colour check box in the printer driver.
-
If the print quality of the black portion is not as you expected, select the Enhance Black Printing check box in the printer driver.
-
Identify the colour causing the issue and put in a new toner cartridge.
To identify the colour of the toner cartridge and replace toner cartridge, follow the steps below:
-
> Click here to print the chart. [345KB/ PDF]
-
Compare your printed document with the printed chart to identify the colour causing the issue.
-
Replace the toner cartridge of the problem colour.
> Click here to see how to replace the toner cartridge.
-
Install a new drum unit.
> Click here to see how to replace the drum unit.