The colour of printouts are not what I expected.

Please check the following points:

Make sure that the toner cartridges are installed properly.
Make sure that the drum unit is installed properly.
Make sure that the belt unit is installed properly.
Make sure that the waste toner box is installed properly.
Perform the calibration.
To see how to perform the calibration, click here.
Adjust the colour by using the custom setting in the driver and by using the control panel. Colours the printer can print and colours you see on a monitor are different. The printer may not be able to reproduce the colours on your monitor.
Make sure that you use paper that meets the printer's specifications.
To see what kind of paper you can use, click here.
Put in a new drum unit.
To see how to replace a toner drum unit, click here.
Put in a new belt unit.
To see how to replace a belt unit, click here.

FAQs & Troubleshooting