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MFC-8840DN

FAQs & Troubleshooting

FAQs & Troubleshooting

I am using the Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address and our provider requires an authentication for the SMTP server,

Your Brother machine does not support authentication for the SMTP mail server.  If your provider requires an authentication, you cannot use this function.
 
Instead of using Scan to E-mail (E-mail server), you can use Scan to E-mail via PC following the instructions below:

  1. Put the document face up in the ADF, or face down on the scanner glass.
  2. Press the Scan button.
  3. Press the Up or Down arrow keys to choose Scan to E-mail. Press Set.
  4. Press the Up or Down arrow keys to choose PC. Press Set.
  5. Press the Up or Down arrow keys to choose the destination PC you want to use for E-mailing your document. Press Set.
    If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination PC on the control panel. Press Set.
  6. The machine starts the scanning process.

 


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