MFC-J4420DW
FAQs & Troubleshooting |
Document Jam (With Video Instructions)
The document was not inserted or fed properly, or the document scanned from the ADF was too long.
Take out the jammed paper depending on where it is jammed in ADF unit.
You can see the steps with video clips.
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Case1: If the document is jammed in the top of the ADF unit
To avoid document jams close the ADF cover correctly by pressing it down in the centre.
Case2: If the document is jammed inside the ADF unit
Case3: If a small document is jammed in the ADF