ADS-1100W
FAQs & Troubleshooting |
Document Jam
The Document Jam message appears if documents jam in the document feeder unit. This can happen if they are not inserted or fed properly, or if they are too long. When the Document Jam message appears, the following LED indication is shown on the control panel.
Follow the steps below to clear a document jam.
Check for ripped paper inside the machine. Remove any ripped paper you find inside the machine.
To avoid future document jams, do the following:
> Click here to see how to clean Separation Pad.
> Click here to see how to clean Pick-up Roller.
> Click here to see acceptable documents.