MFC-J6920DW
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FAQs & Troubleshooting |
Document Jam/too Long
The document was not inserted or fed properly, or the document scanned from the ADF was too long.
Take out the jammed paper depending on where it is jammed in ADF unit.
NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.
Case 1: If the document is jammed in the top of the ADF unit
To avoid future document jams, close the ADF cover correctly by pressing it down gently in the centre.
Case 2: If the document is jammed inside the ADF unit
Case 3: If the small document is jammed in the ADF