MFC-3340CN
FAQs & Troubleshooting |
Using glossy paper thicker than the specification can cause this problem.
To correct the feeding problem, add more paper to the paper tray. If the problem has not improved, check the following steps.
Step1. Check your paper
Refer to "User's Guide" in the Manuals section for information on the Brother machine's capacity for glossy paper. To get the best print quality, we suggest using Brother Premium Glossy Paper.
Step2. Verify that the paper is loaded correctly