DCP-117C
FAQs & Troubleshooting |
Using thicker paper than the specification can cause this problem.
To correct the feeding problem, add more paper to the paper tray. If the problem has not improved, check the following steps:
Step1. Check you paper
Refer to the "Users Guide" in the Manuals section for information on the Brother machine's capacity for glossy paper. To get the best print quality, we suggest using Brother Premium Glossy Paper.
Step2. Verify that the paper is loaded correctly