MFC-295CN
FAQs & Troubleshooting |
When scanning to OCR from Brother ControlCenter3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
If you see the error message "This feature is not available because there is no OCR Software installed", click here to see the details of the solution.
This error message appears because Windows XP SP2 does not support the file type used for the Scan to OCR function. To correct this issue you need to change the settings of your computer. Please follow the instructions below:
After your computer restarts, the issue should be resolved.