DCP-J1200W(E)
FAQs & Troubleshooting |
Printer Jam or Paper Jam
Check the following points to clear the Printer Jam or Paper Jam message.
Gently remove the jammed paper and then, press (Stop).
> Click here to see how to clear the paper jam inside the machine.
Make sure the paper guides are set to the correct paper size.
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up rollers.
*The video clip is being streamed from YouTube.