MFC-240C
FAQs & Troubleshooting |
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
This is typically caused by an incorrect selection made during the LCD prompting after a cartridge is replaced or the hook did not snap securely over the ink cartridge when installing. Do the following to clear the message:
If the LCD displays "No Cartridge" there is a possibility that ink cartridges other than the ones you replaced are empty. Follow the steps below to check the ink volume. If there are other empty ink cartridges, please replace them.
If the message "No Cartridge" does not disappear, unplug the machine from the AC power outlet and wait approximately 10 seconds, and then plug it back in. If the date and time appears on the display, the issue is resolved.
If you still have the same problem contact Brother Customer Service, or if your machine is out of warranty please use the link below to locate your nearest service dealer: -
https://www.brother.co.uk/service-centre-locator