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MFC-4820C

FAQs & Troubleshooting

FAQs & Troubleshooting

I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". 

Please follow the instructions below:

 


  1. Pull the scanner cover release lever and lift the scanner cover.
  2. Lift the output paper support and open the ink cartridge cover.

  1. Remove the ink cartridges that are shown on the LCD.

  1. Pull the ink cartridge and remove the ink cartridge for the colour shown on the LCD. Reinstall the ink cartridge into its carriage by pressing until it clicks.

  1. After installing the ink cartridges, close the ink cartridge cover, output paper support and scanner cover.
  2. If you replaced an ink cartridge while "NEAR EMPTY XXXX" was displayed on the LCD, the LCD will ask you to verify that it was a brand new one.
    Example: DID YOU CHANGE BLCK? 1.YES 2.NO.
  3. After all the correct selections are made, the machine will then start cleaning. Once this is complete, the LCD will return to date and time.

If "1 Yes" is NOT selected for the colour(s) that was replaced, the LCD will return to "Ink Empty". 

If you still have the same problem, contact Brother Customer Service.

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