MFC-9320CW
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FAQs & Troubleshooting |
Jam Tray
If the LCD shows "Jam Tray", follow the steps below.
Please confirm that you have installed all toner cartridges and drum units in the machine. Failure to install these items or improper installation may cause a paper jam in the machine.
Paper is jammed in the Paper Tray
If the paper cannot easily be removed in this direction, stop and refer to the "Jam Rear" in the Related FAQs at the end of the page.
Pulling out the jammed paper downwards allows you to remove the paper easier.
Paper is jammed at the output paper tray
When the paper is jammed at the output paper tray, follow the steps below:
When the top cover is open, you cannot open the scanner