DCP-J562DW
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FAQs & Troubleshooting |
Improve poor print quality
Brother strongly recommends that customers use only genuine Brother ink for best results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any issue that was caused by the use of third party ink and/or cartridges.
> Click here for more information about Genuine Brother Supplies.
Cleaning the four colour print heads (black, cyan, magenta and yellow) or adjusting the vertical alignment may improve the print quality.
Changing the print quality setting in the printer driver to "Fine" may also improve the print quality.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
You can also press (Settings) > Maintenance > Improve Print Quality > Check Print Quality.
Cleaning the print head consumes ink. If the print quality continues to be poor, contact Brother Customer Service from the "Contact Us".
You can also press (Settings) > Maintenance > Improve Print Quality > Alignment.
If the print alignment is not adjusted correctly, text looks blurry or crooked, as shown in the illustration below.
After the print alignment is adjusted correctly, text looks as shown in the illustration below.
If the print quality continues to be poor, go to Section 1 to clean the print head.