![Envelope creases](/g/b/img/faqend/faq00000231_033/gb/en/24925/20_envelope.gif)
Please check the following points to solve the problem:
NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.
- Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print to the envelope.
- If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.