The default setting is B&W (Max.LGR) [Mono(Max.A3)], so the machine cannot receive a colour fax unless the receiving priority setting is Colour (Max.LTR) [Colour(Max.A4)].
How to change the Receiving Priority setting;
- Press Menu.
- Press the up or down arrow key to choose Fax. Press OK.
- Press the up or down arrow key to choose Setup Receive. Press OK.
- Press the up or down arrow key to choose B&W/Colour (Mono/Colour).
- Press the left or right arrow key to choose Colour (Max.LTR) [Colour(Max.A4)] or B&W (Max.LGR) [Mono(Max.A3)]. Press OK.
- Press Stop/Exit.