![Print Quality Problem - Ghost](/g/b/img/faqend/faq00000017_027/gb/en/21809/Ghost.jpg)
Please check the following points to solve the problem:
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Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem.
Please refer to FAQs, "What kind of paper can I use?" and "What is the recommended paper?".
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Make sure that the media type setting in the driver matches the type of paper you are using.
Please refer to FAQs, "What kind of paper can I use? ".
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Choose Reduce Ghosting mode in the printer driver.
Do not use this setting if the humidity is below 30% or ghosting may increase.
For Windows users:
NOTE: The steps and screens may differ depending on the operating system and application being used.
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From the menu bar of an application, click File => Print.
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Check your printer name is chosen and click Properties.
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Click Advanced tab and then Other Print Options.
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Click Improve Print Output and check the Reduce Ghosting box.
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Click OK to close the Other Print Options dialogue.
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Click OK to close the Properties dialogue.
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Click OK. The document will be printed.
For Macintosh users:
NOTE: The steps and screens may differ depending on the operating system being used.
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Choose "Print" from the File menu and open the Print dialog.
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Choose "Print Settings" from the print options pop-up menu.
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Click Advanced and then Improve Print Output....
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Check the Reduce Ghosting box.
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Click OK.
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Click Print.
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Put in a new toner cartridge.
Please refer to the instructions, "REPLACE TONER".
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Put in a new drum unit.
Please refer to the instructions, "REPLACE DRUM".
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The fuser unit may be contaminated. Call your Brother dealer or Brother Customer Service.