FAQs & Troubleshooting
After leaving the MPrint in a car, it no longer works. The paper has also turned black.
If your MPrint no longer works, contact the sales outlet where the printer was purchased.
Please do not leave your MPrint in a car because it can get extremely hot. Only operate and store the printer within the following environmental conditions.
The MPrint range of printers use thermal paper. Do not leave thermal paper in a location subject to high temperature and high humidity. Do not expose directly to sunlight either. If the paper is left in a car, it can discolour or darken.