FAQs & Troubleshooting

There are some cases when the Touchscreen shows this message.

If a fax sending or copy operation is in process, follow the steps below to resolve the issue:

• Cause 1: The machine's memory is full.
  

   

  • Press (Cancel), Quit or Close and wait until the other operations in progress finish and then try again.
    
    
  • Press Send Now or OK to send the pages scanned so far.
    
    
  • Press Partial Print or OK to copy the pages scanned so far.
    

• Cause 2: The fax memory is full.
  

  Clear the data in the memory. To gain extra memory, you can turn off Memory Receive.

  
  

  Click here to see how to turn off Memory Receive.