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MFC-260C

FAQs & Troubleshooting

FAQs & Troubleshooting

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

Error Screen


This error occurs if you double-click the wrong setup.exe file. Please go to the "xxxx" folder and double-click "Setup.exe" to start the installation (where xxxx = your model name).
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