FAQs & Troubleshooting

The Brother PC-FAX feature allows you to use your PC to send any application or document file as a standard fax. You can create a file in any application on your PC, and then send it as a PC-FAX.

Click the link for the type of PC-Fax Interface you are using:

For Windows Users:

• USING THE FACSIMILE STYLE USER INTERFACE (RECOMMENDED)
• USING THE SIMPLE STYLE USER INTERFACE

For Macintosh Users:

• USING THE MACINTOSH APPLICATION

SENDING A FILE AS A PC-FAX USING THE FACSIMILE STYLE USER INTERFACE (RECOMMEND):

1. Create a file using any application on your computer.
   
   
2. From the File menu choose Print. The print dialog box will open.
   
   
3. From the Print dialog box choose BROTHER PC-FAX as your printer.
   
   
4. Click PRINT/OK (Depending on the application and OS). The Facsimile style user interface will appear.
   
   
   
   
   
5. Enter the recipient's fax number using any of the following methods:
   
   
   • Using the dial pad to enter number.
     
     
   • Use your PC's keyboard to enter the number.
     
     
   • Click any of the 10 SPEED DIAL buttons.
     
     
   • Click the ADDRESS BOOK button, and then choose a Member or Group from the Address Book.
   
   

   If you make a mistake, click CLEAR to delete all the entries.

   
   
6. Click Cover Page On to include a Cover Page.
   
   
7. Click START to send the fax.
   
   
8. If you want to cancel the fax click STOP.

USING THE SIMPLE STYLE USER INTERFACE:

1. Create a file using any application on your computer.
   
   
2. From the File menu choose Print. The Print dialog box will open.
   
   
3. From the Print dialog box choose Brother PC-FAX as your printer.
   
   
4. Click PRINT/OK (Depending on the application and OS). The Simple style user interface will appear.
   
   
   
   
   
5. Enter the recipient's fax number using either of the following methods:
   
   
   • Type the recipient's fax number in the TO: field.
     
     
   • Click the TO: button to enter a number from the Address Book.
   
   

   If you make a mistake, click CLEAR to delete all the entries.

   
   
   
6. Check Cover Page On to include a Cover Page.
   
   
7. Click the SEND icon to send the fax.
   
   
8. If you want to cancel the fax, click the CANCEL icon.

USING THE MACINTOSH APPLICATION:

1. Create a document in Macintosh application.
   
   
2. Open Print dialog. (Click here to see how to open Print dialog.)
   
   
3. Choose Send Fax from the pop-up menu.
   
   
   
   
   
4. Choose Facsimile from the Output pop-up menu.
   
   
   
   
   
5. Enter a fax number in the Input Fax Number box.
   
   
6. Click Add. The fax number is registered in Destination Fax Numbers.
   
   
7. Click Print.