FAQs & Troubleshooting
Update the Driver or Firmware for your Brother machine
Brother regularly improves the functions of our products. Brother recommends that you always update the Driver and Firmware to the latest version.
If the Full Software Package is not available for your model, install the Printer Driver or Scanner Driver, or both, depending on the functions supported by your model.
To update the firmware, your computer must have access to the internet.
Before you update your Brother machine's firmware, make sure you have installed the Full Driver & Software Package on your computer. For more information, see Update the Driver.
Make sure the Brother machine and your Mac are connected either with a USB cable or to the same network.
(Inkjet models and ADS models only)
If any errors occur during the firmware update, click here to see when updating the firmware, my machine powers off.