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FAQs & Troubleshooting

FAQs & Troubleshooting

Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray

When you load a different size and type of paper in the tray, you must change the Paper Size and Paper Type settings in the machine or on your computer, also.

  1. Lift the support flap to prevent paper from sliding off the face down output tray.
  2. Open the MP tray and lower it gently.
  3. Pull out the MP tray support (1) and unfold the flap (2).
  4. Slide the MP tray paper guides to fit the width of the paper you are using. If the paper guide on the right side has a lever, press it and slide the paper guide.
  5. Load paper with the printing surface face up in the MP tray. When you use Letterhead or Preprinted paper, load the paper in the correct orientation as shown in the illustrations.
    Make sure the paper is below the maximum paper mark (1).

    Paper Orientation for Letterhead and Preprinted Paper

    For 1-sided printing

    • face up
    • top edge first

    For automatic 2-sided printing (long edge binding)

    • face down
    • bottom edge first

    When you use Letterhead or Preprinted paper for 2-sided printing, change the machine's setting by completing the following step:

    • (HL-L5000D/HL-L5100DN/HL-L5100DNT/HL-L5200DW/HL-L5200DWT/HL-L6250DN)

      Press [Paper Tray]>[2-sided]>[Single Image]>[2-sided Feed].

    • (HL-L6300DW/HL-L6300DWT/HL-L6400DW/HL-L6400DWT)

      Press [Settings]>[Paper Tray]>[2-sided]>[Single Image]>[2-sided Feed].

  6. Send your print job to the machine.
    Change your print preferences in the Print dialog box before sending the print job from your computer.
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