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FAQs & Troubleshooting

FAQs & Troubleshooting

Install additional memory.

Please follow the steps below to install additional memory.


  1. Turn off the machine's power switch.

  2. Disconnect the interface cables from the machine, and then unplug the power cord from the AC power outlet (electrical soket).


    Always turn off the machine power switch before installing or removing the SO-DIMM.



  3. Remove the plastic (1) and then the metal (2) SO-DIMM covers.

    Remove SO-DIMM covers

  4. Unpack the SO-DIMM and hold it by its edges.


    To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.



  5. Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot.
    Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).


    Insert SD-DIMM
  6. Put the metal (2) and then the plastic (1) SO-DIMM covers back on.

    Put SO-DIMM covers back on
  7. Plug the machine's power cord back into the AC power outlet (electrical soket) first, and then connect the interface cables .

  8. Turn on the machine's power switch.


    To make sure that you have installed the SO-DIMM properly, you can print the printer settings page that shows the current memory size. Please see the instructions "Print a Printer Settings page".

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