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FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

We recommend the following paper types for this printer.

 Paper Type  Europe  USA
 Plain paper

 Xerox Premier 80 gsm

 Xerox Business 80 gsm
 M-real DATACOPY 80 gsm

 Xerox 4200DP 20 lb

 Hammermill Laser Paper 24 lb

 Recycled paper  Xerox Recycled Supreme 80 gsm  -
 Transparency  3M CG3300  3M CG 3300
 Label  Avery laser label L7163  Avery laser label #5160



  • Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
  • Use paper that is made for plain-paper copying.
  • Use paper that is 75 to 90 gsm (20 to 24 lb).
  • Use neutral paper. Do not use acidic or alkaline paper.
  • Use long-grain paper.
  • Use paper with a moisture content of approximately 5%.
  • This printer can use recycled paper that meets the DIN 19309 specification.

DO NOT use ink jet paper because it may cause a paper jam or damage your printer.

If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.

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