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HL-2460

FAQs & Troubleshooting

FAQs & Troubleshooting

JAM REAR (at paper exit)

 

JAM REAR
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If a paper jam occurs at paper exit, follow steps below:

 

  1. Open the top cover of the printer.

  2. Slowly pull the jammed paper from the paper exit with both hands.

  3. Close the top cover of the printer.

 

 

 

If a paper jam occurs behind the face up output tray before the paper exits, follow steps below:

 

  1. Open the top cover of the printer.

 

If a duplex unit is installed on the printer, remove it from the printer. After removing the jammed paper, re-install the duplex unit onto the printer.

 

 
  1. Open the face up output tray.
  1. Slowly remove the jammed paper with both hands.
  1. Close the face up output tray.
  1. Close the top cover of the printer.
 
 

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