FAQs & Troubleshooting

Follow the steps below to improve scan quality.

• Paper dust has accumulated inside your scanner.

  Clean your scanner.

   

  > Click here to see how to clean the scanner.

   

• The calibration needs to be performed again.

  Perform the calibration.

   

  > Click here to see how to calibrate the scanner.

   

• The scanner resolution is too low.

  Increase the scanner resolution.

   

  > Click here to see how to increase the scanner resolution.