FAQs & Troubleshooting

Brother iPrint&Scan is a FREE application that enables you to print from and/or scan to your Android™ and iOS supported devices including iPhone, iPad and iPod touch on your wireless network without using a computer.
Printing or scanning is not available on all Brother machines.

To use this feature, confirm the following:

 

STEP 1: Network Settings

Your mobile device must connect (using Wi-Fi) to the same network currently connected to your Brother machine.

• To configure your Brother machine for a network, see the latest Quick Setup Guide or Online User's Guide, available in the Manuals section of this website.
  > Click here to go to the Manuals section and see the latest version of each guide.
• To configure your mobile device for a Wi-Fi connection, refer to your mobile device's user's guide.

 

STEP 2: Brother iPrint&Scan Installation

You must install Brother's iPrint&Scan application onto your mobile device in order to print or scan with your Brother machine.

Click the link below for the mobile device you are using:

• iOS Devices
• Android™ Devices

 

For iOS Devices:

The latest Brother iPrint&Scan version is available on the Apple App Store for free.
> Click here to go to the Apple App Store.

 

Brother iPrint&Scan enables you to:

• Print photos, documents and web pages directly from your mobile device, from iCloud Services.
• Scan images and documents and save them directly to your mobile device's photo albums or to iCloud, send them in an e-mail, or open them with other applications in your mobile device.
• For the models with Copy functions:
  Access the Copy features available via your mobile device.
• For the models with Fax functions:
  Send faxes from your mobile device. Scan a document, or choose a file from your mobile device and send it without printing them.
• For the models with Fax Preview functions:
  Receive faxes on your mobile device, screen them and save or print the file you want.

For more information on how to print/ scan using Brother iPrint&Scan, see the latest Mobile Print/Scan Guide for Brother iPrint&Scan, available in the Manuals section of this website.

> Click here to go to the Manuals section and see the latest version of each guide.

 

 

For Android™ Devices:

The latest Brother iPrint&Scan version is available on Google Play™ Store for free.
> Click here to go to Google Play™ Store.

 

Brother iPrint&Scan enables you to:

• Print photos, documents, Gmail and web pages directly from your mobile device, from Cloud Services.
• Scan images and documents and save them directly to your mobile device's memory card or open them with other applications in your mobile device.
• For the models with Copy functions:
  Access the Copy features available via your mobile device.
• For the models with Fax functions:
  Send faxes from your mobile device. Scan a document, or choose a file from your mobile device and send it without printing them.
• For the models with Fax Preview functions:
  Receive faxes on your mobile device, screen them and save or print the file you want.

For more information on how to print/ scan using Brother iPrint&Scan, see the latest Mobile Print/Scan Guide for Brother iPrint&Scan, available in the Manuals section of this website.

> Click here to go to the Manuals section and see the latest version of each guide.