FAQs & Troubleshooting
Open the Status Monitor
Follow these steps below to open the Status Monitor.
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
For Windows Users
If you see the "Status Monitor" icon in the task tray, double-click the icon.
If you find the or button on the taskbar, click or button and check if the "Status Monitor" icon is showing.
If you do not see it, follow the steps below to start Status Monitor.
(Windows 2000/ Windows XP/ Windows Vista/ Windows 7)
Click or Start (at the lower left corner of the screen) => (All) Programs => Brother => XXX-XXXX (your model name) => Status Monitor. The Status Monitor window will open and also the "Status Monitor" icon will be in the task tray.
(Windows 8 or later)
*: Click here to see the operating systems compatibility information.
On the Start screen, click .
If is not on the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).
Click (Start) => (All apps =>) Brother.
For Macintosh Users
(Mac OS X 10.5)
(Mac OS X 10.6 or later)