TD-2135N
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FAQs & Troubleshooting |
The media cannot be fed to the beginning of a label.
If a feed error occurred, use Paper Size Setup in the Printer Setting Tool to apply the correct paper settings to the printer.
Check that the sensors are correctly positioned.
With no black mark | ||
Die-cut labels | ||
Align ![]() ![]() |
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Receipt paper | ||
Width of 0.985" (25 mm) or more | Align ![]() ![]() |
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Width less than 0.985" (25 mm) | Align ![]() ![]() |
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With a black mark | |
Align the black mark on the paper with the centerline of the reflective/black mark sensor. Make sure that there is at least 0.16" (4 mm) of the black mark on the left and right of the centerline for the reflective/black mark sensor. |
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1. Back of media 2. Black mark 3. 0.16" (4 mm) or more 4. Centerline 5. Reflective/black mark sensor |
When using receipt paper with the maximum width of 2.4" (63 mm), make a black mark at least 0.35" (9 mm) long in from either the left or right edge of the paper so that the reflective/black mark sensor can detect the black mark. If the black mark is too short, it cannot be detected by the reflective/black mark sensor.