FAQs & Troubleshooting

There are several reasons that the Brother machine displays No Paper, No Paper Fed. Check the following points to clear the No Paper, No Paper Fed message.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Cause 2: The Jam Clear Cover is not closed correctly.

Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Do one of the following:

 

• Refill the paper tray, and then press the Right arrow key.
• Remove and reload the paper, and then press the Right arrow key.

To load paper in the paper tray, see the Related FAQs at the end of the page.

 

 

Cause 2: The Jam Clear Cover is not closed correctly.

Make sure the Jam Clear Cover is closed evenly at both ends.

 

 

Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

> Click here to see how to clean the paper pick-up rollers.