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MFC-3320CN

FAQs & Troubleshooting

FAQs & Troubleshooting

"PRINTING" is frozen on the display of my Brother machine.  How do I clear it?

If "PRINTING" is frozen on the display of your Brother machine, follow the instructions listed below:

  1. Unplug the Brother unit from the power outlet.
  2. Press and hold the Stop/Exit key. As you hold this key, plug the power cord back into the power outlet.
  3. Continue to hold the Stop/Exit key for 5 seconds. The display should return to the date and time.
  4. If the display does not return to the date and time, repeat steps 1 through 3.

If the LCD continues to display "PRINTING", please contact Brother Customer Service from Contact Us.

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