FAQs & Troubleshooting

The machine's memory is full.

If a fax-sending or copy operation is in progress, follow the steps below to resolve the issue:

• Press (Cancel) or Quit or Close and wait until the other operations that are in progress finish, and then try again.
• Press Partial Print to copy the pages scanned so far.

(fax models only)

• Clear the data stored in the memory. To gain extra memory, you can turn off Memory Receive.
  > Click here to see how to turn off Memory Receive.

• Print the faxes that are in the memory.
  > Click here to see how to print a fax stored in the machine's memory.