Clean the scanner to improve the copy or fax quality.
Follow the steps below to resolve the issue:
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Press and hold
(Power On/Off) to turn off the machine.
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(For automatic 2-sided scanning models)
Unfold the ADF document support (1), and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water. Close the ADF cover and fold the ADF document support.
![OpenADFCover OpenADFCover](/g/b/img/faqend/faq00000261_056/eu_ot/en/1003358/OpenADFCover.gif)
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Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
![CleanScannerGlass CleanScannerGlass](/g/b/img/faqend/faq00000261_056/eu_ot/en/1003359/CleanScannerGlass.gif)
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In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
![CleanWhiteBar CleanWhiteBar](/g/b/img/faqend/faq00000261_056/eu_ot/en/1003360/CleanWhiteBar.gif)
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Close the document cover.
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Press
(Power On/Off) to turn on the machine.