HL-1870N
FAQs & Troubleshooting |
Do not use any of the following types of envelopes, as they will cause paper feed problems:
Before printing envelopes, you must fan the stack of envelopes well to avoid paper jams and misfeeds.
Open the Multi-purpose tray
Unfold the Multi-purpose tray extension.
Open the Face up output tray.
Place envelopes in the Multi-purpose tray so they touch the back of the tray and remain below the limit mark.
If DL size double-flap envelopes were creased after they have been printed, put in new DL size double-flap envelopes sideways, and print again.
Press and slide the paper width adjuster to fit the envelope size.
Make sure that neatly stacked envelopes are correctly seated in the Multi-purpose Tray; otherwise, envelopes may not be fed correctly, resulting in skewed printouts or paper jams.
Select the driver setting as follows:
Paper Size | Media | Paper Source |
Envelope Size | Envelopes Envelopes-Thin Envelopes-Thick |
MP tray |