PT-2430PC
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FAQ & Fehlerbehebung |
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
Certain Windows 10 updates distributed by Microsoft in March 2021 may cause the following problems:
To be able to print again on your Brother machine, click the update version for your Windows 10 version to download the correct patch file provided by Microsoft:
Windows 10 Version | Update Version |
---|---|
2004 | KB5000802 |
20H2 | KB5000802 |
1909 | KB5000808 |
1903 | KB5000808 |
1809 | KB5000822 |
1803 | KB5000809 |
To check your Windows 10 version, click Start > Settings > Update & Security > View update history.