MFC-J5720DW
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FAQ & Fehlerbehebung |
Powder from the paper may build up on the surface of the paper pick-up roller. This may cause the paper to slip as it is picked from the tray. To solve this problem follow the steps below:
If the machine starts to multi-feed the last few sheets of paper in the tray, clean the Base Pad (1) with a soft lint-free cloth moistened with water. After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
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If the paper support flap is open, close it, and then close the paper support.
If you are using paper that has a coating on one side (ex. Photo Paper) skip this step.
If you still have a problem after performing the previous steps Brother recommends printing your document at a higher resolution (increased resolutions will print your document at slower speeds).