FAQs & Troubleshooting

This message appears when the selected character size is too large for the width of the tape cassette installed.

You have the following options:
 

• Press the [Print] or [Return] key to allow the P-touch machine to automatically select the maximum character size that fits the tape width.


• Press the [BS] key to clear the message, and then install a wider tape cassette.


• Press the [BS] key to clear the message, and then select a smaller character size by following these steps:
  1. While holding the [Code] key, press the [Size] key. The display will show the current character size.
  2. Keep the [Code] key held, and press the [Size] key until the desired size is displayed.
     If you select "AUTO", the P-touch machine will automatically adjust the character size to the largest possible size.
  3. Release the [Code] key to apply the setting.

If you have the correct size tape installed and still get the error message, remove the cassette from the machine and reinstall it. Also, check that the tape cassette is seated firmly in the compartment.