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MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Document is Jammed in the Top of the ADF Unit

  1. Remove any paper that is not jammed from the ADF.
  2. Open the ADF cover.
  3. Remove the jammed document by pulling it upward.
  4. Close the ADF cover.
  5. Press Stop/Exit or .
    IMPORTANT
    To avoid future document jams, close the ADF cover correctly by pressing it down in the center.

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