Unplug the machine from the AC power outlet.
If the paper support flap is open, close it, and then close the paper support.
Pull tray #2 (1) completely out of the machine as shown by the arrow. Clean the paper pick-up rollers for tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. Slowly push tray #2 completely into the machine.
Reconnect the power cord.