There are several reasons that the Brother machine displays "No paper Fed".
Follow the steps below to clear the "No paper Fed" message:
Cause 1: The machine is out of paper or paper is not properly loaded in the paper trayCause 2: The paper is jammed in the machineCause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.Cause 4: The Jam Clear Cover is not closed properlyCause 5: The paper tray was not fully inserted.NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Cause 1:The Brother machine is out of paper or paper is not properly loaded in the paper tray.
- Do one of the following:
- Do one of the following:
- Press Black (Mono) Start or Color (Colour) Start.
- (For Touchscreen models)
Press OK.
Cause 2:The paper is jammed in the machine. Remove the jammed paper
(Click here to see how to remove the jammed paper.)Cause 3:Paper dust has accumulated on the surface of the paper pick-up rollers.
Follow the steps below to clean the paper pick-up rollers:
- Unplug your Brother machine from the AC power outlet (electrical socket).
- Pull the paper tray completely out of the machine.
If the machine starts to multi-feed the last few sheets of paper in the tray, clean the Base Pad (1) with a soft lint-free cloth moistened with water.
After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
![image](/g/b/img/faqend/faq00002490_011/ca/en/28563/002490_011_05.gif)
- Open the Jam Clear Cover (1) at the back of the machine.
- Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Close the Jam Clear Cover. Make sure the cover is closed completely.
- Put the paper tray firmly back in the machine.
- Re-connect the power cord.
Cause 4:The Jam Clear Cover is not closed properly.
Check the Jam Clear Cover (1) is closed evenly at both ends.
![image](/g/b/img/faqend/faq00002490_011/ca/en/28449/002490_011_08.gif)
Cause 5:The paper tray was not fully inserted.
- Remove the Paper tray (1) completely out of the machine.
![image](/g/b/img/faqend/faq00002490_011/ca/en/38381/a470_u_g051.gif)
- Reinstall the paper tray until it locks into place.
![image](/g/b/img/faqend/faq00002490_011/ca/en/38382/a470_u_g010.gif)
- Do one of the following:
- Press Black (Mono) Start or Color (Colour) Start.
- (For Touchscreen models)
Press OK.