Please check the following points to solve the problem:
NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.
- Check that you use the paper that meets our specification. Click here to see the details of the recommended paper.
- The drum unit or toner cartridges may not be installed correctly. Re-install the drum unit and toner cartridges.
- Make sure that the fuser cover (1) inside the back cover is closed properly.
- Make sure that two gray levers inside the back cover, one on the left-hand side and one on the right-hand side, are pulled down.
- Make sure that the media type settings in the printer driver match the type of paper you are using.