The default setting is B&W(Max.LGR) [Mono(Max.A3)], so the machine cannot receive a color fax unless the receiving priority setting is Color(Max.LTR) [Colour(Max.A4)].
How to change the Receiving Priority setting;
- Press MENU.
- Press the up or down arrow key to display Fax.
- Press Fax.
- Press the up or down arrow key to display Setup Receive.
- Press Setup Receive.
- Press the up or down arrow key to display B&W/Color (Mono/Colour).
- Press B&W/Color (Mono/Colour).
- Press B&W(Max.LGR) [Mono(Max.A3)] or Color(Max.LTR) [Colour(Max.A4)].
- Press Stop/Exit.