Imprimir  |  Fechar

MFC-J6520DW

Perguntas frequentes e Solução de problemas

Perguntas frequentes e Solução de problemas

Uninstall the printer drivers (For Windows)

The following instructions will help you completely uninstall the printer driver. It is strongly recommended that you close all other applications before beginning the uninstall process. Você deve estar conectado com direitos de administrador.

Case 1: If you installed the driver from the Brother CD or Full Driver & Software Package.

(Para Windows XP, Windows Vista e Windows Server)

 

  1. Click Start.
     
  2. Click All Programs (Programs).

    Programs
     
  3. Search for the Brother program group. It will be named Brother.
     
  4. Choose XXX-XXXX (your model name) => Uninstall from the list.

    Para Windows Vista e Windows7, quando a tela de controle de conta de usuário aparecer, clique em Permitir ou em Sim.

    Choose UnInstall
     
  5. The Brother MFL-Pro Uninstaller window will appear.
    For USB cable users, ensure that the Brother machine is powered on and connected to your computer.
     
  6. Clique em OK. The uninstallation will now continue. Follow the screen directions. You may be prompted to confirm the uninstall procedure.
     
  7. Once the uninstallation is complete, you will see a window stating: For successful uninstallation, you must restart Windows.
    For USB cable users, disconnect the cable from the Brother machine.
     
  8. Choose "Yes, I want to restart my computer now." and click Finish to restart your computer.

 

Para usuários do Windows:

 

  1. On the Start screen, click DownArrow.

    StartScreen_DownArrow

     

    If DownArrow is not on the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).



    Start screen

     

     

  2. Click Brother Utilities.

    All Apps

     

  3. Select your model name from the pulldown list.
     
  4. Selecione e, em seguida, clique em .

    Para Windows Vista e Windows7, quando a tela de controle de conta de usuário aparecer, clique em Permitir ou em Sim.

    Choose UnInstall

     

  5. The Brother MFL-Pro Uninstaller window will appear.
    For USB cable users, ensure that the Brother machine is powered on and connected to your computer.
     
  6. Clique em OK. The uninstallation will now continue. Follow the screen directions. You may be prompted to confirm the uninstall procedure.
     
  7. Once the uninstallation is complete, you will see a window stating: For successful uninstallation, you must restart Windows.
    For USB cable users, disconnect the cable from the Brother machine.
     
  8. Choose "Yes, I want to restart my computer now." and click Finish to restart your computer.

 

 

Case 2: If you installed the driver using the Add Printer Wizard or Found New Hardware Wizard.

  1. Make a temporary folder on your HDD as location to save the downloaded self-extracting file. e.g. C:\bront
     
     
  2. Click here to download the uninstall tool. Please note that the uninstall tool is intended for local interface users.
     
  3. Once downloading is completed, double click the downloaded file to extract it.
     
  4. "The decompression process was successful." will appear. Clique em OK.
     
  5. A folder will be created in the temporary folder created in Step 1.
     
  6. Open the folder and double click "BrRemPnP.exe". "Brother Device Driver Uninstall Tool " dialog box will appear.

    Para Windows Vista e Windows7, quando a tela de controle de conta de usuário aparecer, clique em Permitir ou em Sim.

     

  7. Select your model name from the pulldown list and click OK.
     

    Select your model name and click OK.

     
  8. "The uninstall has been completed successfully." will appear. Clique em OK.
     

    Completed successfully

     
 
Imprimir  |  Fechar