SC-2000
FAQ et Diagnostic |
Error messages do not appear when using the USB connection of my printer.
After updating from Windows 8 to Windows 8.1, the "Enable bidirectional support" check box in the printer driver is cleared. This means the Windows print queue is unable to open, or display error messages.
To resolve the issue, download and install the latest version of the printer driver, or follow the procedure described below to select the "Enable bidirectional support" check box.
How to change the bidirectional support setting: