PT-9600
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Veelgestelde vragen en probleemoplossing |
The driver downloaded from the website cannot be installed.
Check the following:
> Where did you save the downloaded file?
> Have you executed the downloaded file?
> Which driver did you download?
Where did you save the downloaded file?
If the file was downloaded into a folder with a long path (a folder within many other folders), the installation may fail. Perform the following steps:
Have you executed the downloaded file?
Simply downloading and extracting the file will NOT install the driver. To proceed with installation:
If you don't know where the downloaded file is located, download again and extract to a specific folder. Go back to <Where did you save the downloaded file?> and repeat the steps.
Which driver did you download?
If you received the message "Setup Start Error code 2", (also "code 193", "code 216" or "code 267"), the driver you chose may be wrong for your Operating System (OS).
Please check your Operating System (OS) again by referring to the FAQ: "How to identify your Operating System (OS) for Windows or Mac." and re-install the correct driver.