E00011 appears on the computer screen.
Error message
An unexpected network error has occurred. (E00011)
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Cause
An unexpected network error has occurred while communicating to the network.
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Solution
Check the network connection to ensure it is working properly.
Confirm that you can browse internet sites on your computer and by sending or receiving emails.
If any problems occur, consult the manufacturer of your router, your system administrator or internet provider.