FAQs & Troubleshooting

Follow the instructions below to check the scanner driver version.

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother Machine and operating system.

1. Open the Control Panel.
   (Windows7)
   Click Start => Control Panel.
   (Windows 8/10)
   > Click here to see how to open the Control Panel.
    
2. Click Hardware and Sound => Device Manager.
   
   


3. Click Imaging devices and select your Brother Machine.
   
   


4. Right click and click Properties.


5. Click Driver tab and check Driver Version.