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FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using Windows . How can I uninstall the drivers?

  1. Make a temporary folder on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt

  2. Please click here to download the Uninstall Tool to remove the drivers.

  3. Once downloading is completed, double click the downloaded file to extract it.

  4. "ZIP Self Decompression" appears. Click DECOMPRESS.

  5. A message that the process was successful will appear. Click OK.

  6. Then open the folder that is created.

  7. Double click the DelInf32 (.exe may appear at the end of the name) icon. "Brother MFC Uninstaller" will appear.

DO NOT double click DelInf_x.EXE with ZIP on the icon.

  1. Verify your model appears in the box under "Please select the MODEL" and select your connection type (USB or Parallel) under "Please select connection type". Then, click OK.

  2. "Complete" will appear. Click OK.

  3. Restart the computer. The Brother Drivers have now been removed.

If you are a Windows 98/ 2000 user, this procedure deletes both the USB driver and Parallel driver even though you selected only one.

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